Ivor Janci on Destination iCloud?
One of my destinations shows up as "iCloud". Is this valid, and where does the file go if send to that destination? Ivor
View ArticleDave on Version 3.30 (3.39.4) Banging the Network Hard
I just installed the new version this week. I'm running Maverick. As soon as the app is opened all the activity lights for all ports on my router and switch flash continuously at about two Hertz....
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10base-t interactive support on Version 3.30 (3.39.4) Banging the Network Hard
We have introduced a number of new features in the 3.3x builds that improve device detection, but also increase the number of individual network actions that take place. In version 3.31 and later, we...
View ArticleDean on Installing DropCopy on OSX 10.9.4
By the way, the Macbook Pro is fully up-to-date on OSX 10.9.4, as are the target iMacs.
View Article10base-t interactive support on Installing DropCopy on OSX 10.9.4
not sure why you are having this issue - we just tried across our entire suite of machines in our lab and everything worked as expected: the zip file expands into a DMG, which you mount to install the...
View Article10base-t interactive support on When launching IP Scanner you get a licensing...
"IP Scanner Licensing Error - A license was found but it does not appear to be for this computer (00:0A:00:A2:69:DA)" This is related to an Apple-wide problem with their AppStore certificates. Here’s...
View Article10base-t interactive support on version 3.41 is NOT compatible with 10.6.8...
Apple offers this upgrade from the previous version 3.39 but you should not accept the upgrade if you are running 10.6.8. We are working on getting this cleared up with Apple so that incompatible...
View Article10base-t interactive support on we want your crash logs! it's often the only...
How to find and send crash logs: Make sure the Finder is the foreground app. From the Go menu, choose Utilities. In the Utilities folder, open Console. In the Console window, click the disclosure...
View Article10base-t interactive support on IP Scanner no longer accepting your license code
Perhaps the prefs file is corrupted. Start by resetting the prefs and seeing if that fixes things: 1) restart IP Scanner while holding down the option and command keys and choose the option to reset...
View Article10base-t interactive support on My paid version reverted to the free version
If you originally bought it from the App Store, you should be able to restore the license. From within the Home or Free version version, click on ‘Help’ -> Upgrade to Pro Version -> Restore...
View Article10base-t interactive support on How can I block an individual user or kick...
Blocking users is a popular request. Unfortunately, network scanners aren’t able to do this. You can only block IPs at the router level, not from an individual computer running on the network. Every...
View Article10base-t interactive support on Scanner not finding my iPhone/iPad
Any network scanner can only detect active devices. If one or more of your devices has not accessed the wifi network in the past half hour or so it will not appear on network scans. Many modern ip...
View Article10base-t interactive support on some devices are missing that I know should...
There are any number of reasons why devices that you expect to see might not show up in your scan results all of the time. The most common reason is that the devices in question are actually on a...
View Article10base-t interactive support on Not working properly with my VPN
There are a number of different VPN protocols and configurations, some more permissive than others. In general, if you can ping a device on a remote network segment that is connected via a VPN, then...
View Article10base-t interactive support on Version 3.30 (3.39.4) Banging the Network Hard
We've added an FAQ entry to better explain the different debug functions: http://10base-t.com/understand.....ug-screen/
View ArticleFolbo on Adding Notes to devices
Hi. I am a newbie to this software and I was wondering what is the panel within the 'device info' sidebar that shows a yellow note icon? It looks as though I can add a note to a device ... but it seems...
View Article10base-t interactive support on Adding Notes to devices
notes are generally enabled. they are only disabled if IP Scanner is unable to obtain a MAC address for a particular device. If enable, simply tap in the notes field to bring up the keyboard.
View ArticleDaveDilleyIPS on Trying to rename a device
When I double click on a device line, sometimes the box where I can change the device's name doesn't pop up. How can I fix this. I am running on Mac OS X 10.12.4.
View ArticleTom on Dropcopy Pro installing from App Store failed
I purchased DropCopy Pro in 2014 in the Appstore. due to a hard disk error i had to install the macOs new. So i clicked on the install button in the App Store and downloaded the app again but i can't...
View Articlerogier on Totally no results
since a few days ip scanner pro is giving me zero results while scanning. all ready did a drop of the preferences but without succes.
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